Utility Billing

The Utility Billing Department oversees utility billing as well as customer service inquiries related to City services. Water and sewer fees are billed based on metered usage. Sanitation is billed as a base charge with extra charges based on use and miscellaneous fees. The utility billing department can assist with new account setup, billing questions, usage questions, emergency water turn-offs, account turn-offs, and service orders.

See Fee Schedule for current utility rates.

Paying a Utility Bill

  • Automatic Bank Draft - To participate in the "Bank Draft" program, simply complete the authorization form and return it, along with a voided check, to the address shown on the form.
  • Pay Online - Use the online payment system
  • Pay by Mail - Check or money order and make payable to the City of Nichols Hills. Please include the bill stub or account number on the check. Please mail to:
    City of Nichols Hills
    Attn: Utility Billing Clerk
    6407 Avondale Drive
    Nichols Hills, OK 73116
  • Pay in Person - Utility Bills may be paid at the above address Monday through Friday, 8:30 am to 5 pm. Payments may be made in the form of cash, check, money order, or credit/debit card. The utility billing office is closed on weekends, and the City observed holidays.
  • After Hours - To pay a bill during nights and weekends, there is a drop box located inside City Hall.